For the sake of convenience, the credentials for the RUS chat are now the same as for the RUS portal and based on the Copernicus Single Sign On (CDS-SSO) system.

Thus, once logged on the RUS portal, you can directly access to the RUS chat. You only need to click on the button “Chat with the Support Desk” available in your private dashboard to be automatically recognized and connected.

People used to browse the RUS chat URL can still do it but will be redirected in this case to the CDS-SSO authentication page, just as to log on the RUS portal.

Access to the RUS chat